Returns & Exchanges

If you receive an item from us that is damaged or unsatisfactory, please reach out to us via email at seattleyarn@gmail.com or by phone at (206) 935-2010 and let us try to resolve it! 

We accept unopened/unused merchandise for a refund within 30 days of purchase. Refunds will be given back in the form that original payment was made.

We accept unopened/unused merchandise for exchange within 60 days of purchase. Exchanges can be made for merchandise or for store credit in the form of a gift card.

Returned/exchanged items must have packaging intact; yarn must have labels and not be wound. 

Returns sent via mail will be processed once we have received the items and confirmed they are unused. Shipping costs are not refundable.

We do not accept returns or exchanges on pre-orders, sale or clearance items, or gift cards/gift certificates.

Items returned via mail will be pro

Gift certificates may be used for merchandise or classes; they are not redeemable for cash.

Class fees are not refundable unless a class is cancelled or rescheduled, or if we can fill your spot. Please only sign up for classes you know you can attend.